Contact us

Get help and support, troubleshoot or get in touch with us.

Open hours

Face-to-face services have now gone virtual! Find out how to join a virtual meeting. You can still contact the Nucleus staff by phone on (02) 8936 7005 or by submitting an online enquiry form here:



Contact hours:

  • Monday to Friday - 10am to 5pm.
  • Extra hours - 9am - 5pm Term 1 Week 1.
  • Closed on public holidays.

Coronavirus (COVID-19)

See answers to frequently asked questions about UNSW's response to COVID-19.

Visit us on campus

The Nucleus Student Hub
University of New South Wales, The Nucleus: Student Hub, Main Library level 2, Kensington NSW 2033
Find us