Contact us

Get help and support, troubleshoot or get in touch with us.

Opening Hours

The Nucleus: Student Hub services are available from 10am to 5pm, Monday to Friday. 


We will be closed for all face-to-face services on Wednesday 6 July while staff undergo essential training. Phone services will operate as normal between 10am - 5pm. 

Visiting us on campus? 

Drop-ins welcome for ID card services and general enrolment advice and support. 


Need an in-depth chat about your program? Book an appointment below for help with complex enrolment or progression issues.

Coronavirus (COVID-19)

See answers to frequently asked questions about UNSW's response to COVID-19.