Contact us

Get help and support, troubleshoot or get in touch with us.

Update to services

From Monday 10 January 2022, The Nucleus: Student Hub will be open from 10:00am - 5:00pm, Monday to Friday (by appointment only) for ID Card and Document Collection services.

For all other services, please give us a call, or join us virtually, and we will be happy to assist.

We will continue to update this page and notify students about opening times and the availability of services.

Coronavirus (COVID-19)

See answers to frequently asked questions about UNSW's response to COVID-19.