Counselling and psychological services

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About counselling and psychological services

UNSW Counselling and Psychological Services (CAPS) is a free and confidential service available to all students to support you through tough times, keep your studies on track and help you make the most of your university experience.

Through CAPS, you have access to services such as individual counselling, programs workshops and seminars, and self-help resources.

Seeing a counsellor

If you need individual counselling, you can see a male or a female counsellor. All CAPS counsellors are fully qualified psychologists registered with the Australian Health Practitioner Regulation Agency. Initial consultations are usually 15–20 minutes (over the phone) or 30– 50 minutes (face-to-face). Interpreters can be organised for counselling sessions in languages other than English. 

Other ways to get help

CAPS and the university give you access to a range of services and resources to help you thrive at uni.

  • You can participate in counselling workshops and seminars where you’ll learn new life skills.
  • Find out how to cope with stress and take care of your wellbeing, health and safety.
  • View self-help videos and guides, known as Mind Smart Guides, to help you respond to the challenges of university life and beyond, including how to deal with the stress of exams, how to sleep better and how to overcome procrastination.
  • If you are struggling to complete your program, you can get your study back on track through a formal support program or other support services.
  • Find More Mind Smart resources, including advice on bullying and discrimination, support for LGBTQI students, further ways to improve your study habits, and understanding mental health issues such as depression, grief, suicide, relationships and self-esteem.
  • You can also get counselling through the Psychology Clinic, which is staffed by postgraduate students studying clinical psychology at UNSW who are provisionally registered psychologists. It is open to the public and there is a small fee, unlike the free CAPS service.