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Deadlines for ordering Academic Transcripts or Award statements

The University will be closed from Tuesday 24 December 2019 to Friday 3 January 2020 and will open from Monday 6 January 2020.

If you are expecting to graduate at the end of Term 3 and need these documents before January 2020, please note the application deadlines and collection information below.

Term Release of results Deadline to apply Available for collection from
Term 3, 2019 Sat, 21 Dec 2019 Thur, 19 Dec 2019 (midnight)* Mon, 23 Dec 2019

*Documents ordered after 19 Dec will be available for collection from January 2020.

Documents with your graduation details will only be available once your graduation status has been updated to 'Awarded' on myUNSW. Check your Academic Statement for your status.

Your results will only be available on your official Academic Transcript after the official release of results.

Getting your results

Results are released after the exam period has finished for the term.

  • Your results will be emailed to your UNSW student email account by 9am on the day results are released. See the section 'Key dates for release of results' on the Your results page to find out when results are released each term.
  • If you need help accessing your emails, see How to access your emails.
  • You may need to check the 'Junk Email' folder in your UNSW email account if you cannot find your results. (We cannot resend your results to your UNSW email account nor can we send your results to a personal email account.)
  • You can also access your results on myUNSW after 5pm on the day results are released.
  • If you’ve finished your program and want to see or get a copy of your transcript, or you want to know when you will get your testamur or Australian Higher Education Graduation Statement (AHEGS), see graduation documents.

Understanding your results

Grades and marks vary across institutions. UNSW has resources to help you understand your results.

  • Find useful information about what your results mean in the Guide to UNSW grades. You can also learn about grade definitions such as Late Entry (LE grade) and Withheld results (WC, WD, WJ - see below).
  • Your Weighted Average Mark (WAM) is the average mark you received across all completed units in your program. Your mark for a course is ‘weighted’ according to the number of units of credit. For each undergraduate and postgraduate student, UNSW calculates a WAM for a semester or term, and a separate cumulative WAM for results throughout your program. It is used to show how well you are performing relative to program requirements. As the WAM is an internal measurement only, it does not appear on any official UNSW document including fast or standard service transcripts 
  • Your academic standing is different to your results. It shows your current progress towards finishing your program.

Support with your results 

Withheld results

You may not be able to access your results if they have been withheld.

  • If you are getting a ‘withheld’ result (WC, WD, or WJ), this means your result is pending or withheld. Go to the What are Withheld results? WC, WD, WJ section of your results for more information. 
  • If you haven’t received your exam or course results, it could mean you have an outstanding debt to UNSW that must be paid. Go to the What happens if I have an outstanding debt? section of your results for more information.
  • See How withheld grades are treated  for more information.

Review of results

NOTE: You must submit your application no later than 5 working days after the return of the piece of work or, in the case of an exam, 5 working days from the date of release of results. For Term 3 2019 results, 5 working days after release of results will be 10 Jan 2020. 

If you believe the mark you’ve received for an assessment task or exam doesn’t reflect your performance, you can apply for a review of your results.

Academic transcripts 

Although your academic record and results are available for viewing at any time on myUNSW, you can also request an official academic transcript.